WC 99 Privacy Policy – How We Protect Your Data in Pakistan

1. Overview

wc 99 (operating at wc99.click) is an online gaming platform designed specifically for Pakistani players. As part of providing this platform, we collect and process certain personal data about the people who use it. This is a straightforward reality of operating any online service — you cannot run a payment system, an identity verification process, or a customer support function without handling some personal information.

What distinguishes responsible platforms from irresponsible ones is not whether they collect data, but how they collect it, what they use it for, how carefully they protect it, and how honestly they explain all of the above to the people whose data they hold. This document is wc 99's honest account of all of those things.

We collect only what we genuinely need. We use data only for the purposes described here. We protect it with industry-standard security measures. We do not sell it. We do not share it with advertisers. And we give you meaningful control over it. The sections below explain each of these commitments in detail.

2. Personal Data We Collect

wc 99 collects personal data in the following categories. We have been deliberate about this list — we collect what we need for specific, legitimate purposes, and we have not included categories of data that we don't actually use.

We do not collect or store full payment card numbers. Card details entered during deposit are processed by our PCI-DSS certified payment processor, which returns only a token and the card's BIN (the first six digits). Full card numbers never pass through or rest on wc 99 servers.

We do not collect biometric data, health data, religious affiliation, political opinions, or any other special-category personal data as defined under applicable Pakistani data protection standards.

3. How We Collect Your Data

wc 99 collects personal data through the following channels:

• Directly from you: When you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide data to us directly. This is the primary source of most of the personal data we hold.
• Automatically during platform use: When you visit wc99.click or use any part of the platform, our servers automatically record certain technical data — your IP address, device type, browser version, pages accessed, and session timestamps. This data is collected passively as a standard feature of how web servers operate.
• Through cookies and similar technologies: wc 99 uses cookies and similar tracking technologies on the platform. Full details of how cookies work on wc 99 are provided in Section 8 below.
• From payment providers: When a deposit or withdrawal is processed through Easypaisa, JazzCash, NayaPay, SadaPay, a bank's IBFT system, or a Visa/Mastercard processor, those providers may confirm transaction status, account ownership, and identity match information to wc 99 as part of the payment verification process.
• From identity verification services: For KYC verification, wc 99 may use third-party identity verification services to cross-check CNIC details against official records. These services do not retain your documents beyond the verification process.

4. Why We Use Your Personal Data

Every piece of data wc 99 collects is used for one or more specific purposes. We do not collect data speculatively or hold data we have no current use for. The following table maps each processing purpose to the data categories it requires:

• Account creation and management: Identity data and contact data are used to create and maintain your wc 99 account, to authenticate your login, and to communicate important account information to you.
• Identity verification (KYC): Identity data and KYC documents are used to verify that you are who you say you are, that you are over 18, and that you are eligible to hold an account. This is both a legal requirement and a fraud-prevention measure.
• Payment processing: Financial data and transaction data are used to process your deposits and withdrawals through the payment method you select. This includes confirming that the payment account belongs to you, which is required to prevent money laundering.
• Platform security and fraud prevention: Technical data, transaction data, and usage data are used to detect unusual activity, prevent unauthorised access to accounts, identify potential fraud patterns, and protect the integrity of games on the platform.
• Regulatory and compliance obligations: wc 99 is subject to anti-money laundering (AML) requirements. Transaction data and identity data must be retained and, in certain circumstances, reported to relevant authorities as required by law. This is a non-negotiable legal obligation.
• Customer support: Communications data, account data, and transaction data are used by our support team to investigate and resolve queries, complaints, and disputes.
• Promotions and bonuses: Account data and transaction data are used to determine bonus eligibility, track wagering requirements, and issue promotional rewards.
• Platform improvement: Anonymised and aggregated usage data is used to understand how players interact with wc 99, identify areas of friction or confusion in the user experience, and make improvements to the platform.
• Direct communications: Contact data is used to send you transactional communications (deposit confirmations, withdrawal notifications, security alerts). We may also send you promotional communications if you have opted in to receive them. You can opt out at any time.

5. Legal Basis for Processing

wc 99 processes your personal data on the following legal grounds:

• Performance of a contract: Most data processing at wc 99 is necessary to provide the service you have registered for — account management, payment processing, KYC, game access, and customer support all fall under this basis.
• Legal obligation: Certain data processing — particularly transaction record-keeping and AML reporting — is required by Pakistani law and cannot be refused or limited by individual players.
• Legitimate interests: Fraud detection, platform security, and anonymised usage analysis are carried out on the basis of our legitimate interest in operating a secure and high-quality platform. We have assessed these interests against player privacy rights and concluded that they are proportionate.
• Consent: Where processing is not strictly necessary for the above purposes — for example, sending promotional emails — we rely on your consent. You can withdraw consent at any time by contacting support@wc99.click or using the unsubscribe function in any marketing email.

6. Who We Share Your Data With

wc 99 does not sell personal data to third parties. We do not share data with advertisers, data brokers, or any commercial entity for marketing purposes. Sharing is limited to the specific service providers and legal recipients described below:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and our card payment processor receive the data necessary to complete transactions you initiate. Each is bound by their own data protection obligations and relevant Pakistani financial regulations.
• Identity verification providers: Third-party KYC services that verify CNIC details receive identity data strictly for the purpose of account verification. They are contracted to delete data after verification is complete and are prohibited from using it for any other purpose.
• Technology and infrastructure partners: Cloud hosting, database management, and security monitoring services may process data as part of providing the technical infrastructure on which wc 99 runs. All such partners operate under confidentiality agreements and are not permitted to use wc 99 player data for their own purposes.
• Game providers: Where a game on wc 99 is provided by a third-party studio, that studio's game server may receive anonymous session and bet data necessary to operate the game. No personally identifiable information is passed to game providers beyond what is strictly necessary for game functionality.
• Regulatory and law enforcement authorities: wc 99 may be required to disclose data to government authorities, regulators, or law enforcement agencies as required by Pakistani law. We will comply with lawful requests and, where legally permitted, will notify the affected player of any such disclosure.
• Professional advisors: Our legal counsel, auditors, and compliance consultants may access data in the course of providing their professional services. They are bound by professional confidentiality obligations.

Any third party that receives data from wc 99 is contractually required to handle it in accordance with applicable data protection standards and to use it only for the purpose for which it was shared.

7. Data Storage and Security

wc 99 stores player data on cloud infrastructure with servers located in data centres that meet international security standards. Data at rest is encrypted. Data in transit is protected by 256-bit SSL/TLS encryption — the same level used by Pakistan's major commercial banks and telecommunications providers.

Access to personal data within wc 99 is restricted on a need-to-know basis. Only team members whose specific job function requires access to a particular category of data are authorised to view it. All access is logged and subject to audit. Passwords for internal systems are managed through secure credential management tools and are not shared between team members.

How long we keep your data: wc 99 retains personal data for as long as your account is active and for a minimum of five years after account closure. This retention period reflects anti-money laundering legal requirements under Pakistani law, which mandate that transaction and identity records be retained for a defined period after the last activity. After the required retention period, data is securely deleted or anonymised.

KYC documents are retained for the legally required period and then securely deleted. Anonymised transaction data (with all personally identifying information removed) may be retained for longer periods for platform analysis and fraud modelling purposes.

8. Cookies and Tracking Technologies

wc 99 uses cookies and similar technologies on wc99.click. A cookie is a small text file that a website stores on your device when you visit. Cookies serve different purposes — some are essential for the platform to function, others help us understand how the platform is being used, and others remember your preferences.

wc 99 uses the following categories of cookies:

• Essential cookies: These are required for wc99.click to function. They maintain your login session, remember your deposit method preference, and keep your basket/bet slip active between pages. You cannot opt out of essential cookies without disabling the platform entirely.
• Performance cookies: These collect anonymised data about how visitors use wc99.click — which pages are visited most, where players spend the most time, and which features are most used. This data is used to improve the platform. No personally identifiable information is included in performance cookie data.
• Functional cookies: These remember preferences you have set — such as your preferred language (English or Urdu) or your display settings — so you don't have to reset them each time you visit.
• Security cookies: These are used by our fraud detection and account security systems to identify suspicious access patterns. They help protect your account from unauthorised login attempts.

wc 99 does not use third-party advertising cookies. We do not allow any advertising network to place tracking cookies on wc99.click that would follow you across other websites.

You can manage cookie preferences through your browser settings. However, disabling essential cookies will prevent the wc 99 platform from functioning correctly. If you use our platform, we assume you consent to the use of essential and security cookies as described above.

9. Your Data Rights

As a Pakistani player using wc 99, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at support@wc99.click:

wc 99 will respond to all data rights requests within 30 days. Where a request is complex or we receive multiple requests simultaneously, we may extend this by a further 60 days — in which case we will notify you of the extension within the initial 30-day period.

10. Children's Privacy

wc 99 is an adult-only platform. Real-money gaming is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal data from children or allow them to register accounts on the platform.

During registration, all players are required to provide their date of birth and consent to age verification as part of the KYC process. Where we discover that a person under 18 has registered an account — whether through our age verification process, a report from a parent or guardian, or by any other means — we will immediately close that account, delete the associated personal data as quickly as our compliance obligations allow, and refund any real-money balance to the payment method used to deposit, provided there is no reason to suspect fraud.

If you are a parent or guardian and believe your child has registered on wc 99, please contact us immediately at support@wc99.click. We will treat this as a priority and resolve it as quickly as possible.

11. Third-Party Links

wc 99 may from time to time include links to external websites or resources in informational content on the platform. These links are provided for reference only. Once you leave wc99.click and visit a third-party website, wc 99's Privacy Policy no longer applies. The third-party site operates under its own privacy policy, which may be substantially different from ours.

wc 99 has no control over the content, privacy practices, or data handling of third-party websites. We are not responsible for any data you choose to share with such websites or for any privacy harm that results from visiting them. We encourage you to review the privacy policy of any external website before providing any personal information to it.

12. Updates to This Privacy Policy

wc 99 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in Pakistani law, or changes in the services we provide. When we make material changes, we will notify registered players by email or through a prominent notice on wc99.click. Minor changes — such as correcting a typographical error or clarifying language without changing the substance — may be made without individual notification.

The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically, particularly if you are about to share additional personal information with us. Your continued use of wc 99 following the publication of a material update constitutes your acceptance of the updated policy.

Historical versions of this Privacy Policy are available on request from support@wc99.click.

13. Contact and Complaints

If you have any questions about this Privacy Policy, want to exercise a data right, or wish to raise a privacy concern, please contact the wc 99 privacy team through the following channels:

• Email: support@wc99.click — Please include "Privacy" in the subject line for faster routing.
• Live Chat: Available 24/7 on wc99.click in English and Urdu. For quick questions, live chat is usually the fastest option.

We will acknowledge all privacy-related enquiries within 24 hours and provide a substantive response within 30 days. If you are not satisfied with our response to a privacy complaint, you may refer the matter to the relevant regulatory authority responsible for data protection in Pakistan.

This Privacy Policy was last reviewed and updated on 1 July 2025.